CANCELLATION POLICY

You can reschedule or cancel your appointment free of charge up to 48 hours before it is due to start.

Free rescheduling is possible from 48 hours before your booked appointment.

or cancellation is no longer possible.

The cancellation fees (percentage) are calculated based on the price of your booked service.

If you have made a deposit, then you can use this

You can reschedule once free of charge up to 48 hours before the appointment.

48h

before your appointment

25 %

24h

before your appointment

50%

12h

before your appointment

75%

If you do not cancel your appointment.

100%

How can I reschedule or cancel my appointment?

When you booked an appointment, you received an email or SMS with the contact details.

You can manage your appointments in our customer app.

You are welcome to call us during HAIRSALONS.at's opening hours.

How can I reschedule my appointment?

Can I reschedule or cancel an appointment outside of opening hours?

You can contact us in writing:

Email: martin@hairsalons.at

SMS / WhatsApp: 436641986583 (text only)

The cancellation policy is based on the date and time of your message to us.